01
Understanding the work
Read the room assignment and current status, then prepare the trolley, linen, amenities, cleaning products, and equipment needed for the shift.; Clean and reset bedrooms and bathrooms, replace approved supplies, handle waste safely, and leave each assigned space ready for its next use.; Inspect the room for missed work, damage, unusual odours, water or equipment concerns, and record or report the issue through the property process.
Ask the applicant to explain actions and priorities, not simply repeat the job description.