Accommodation Manager - Residential Position

Accommodation Operations Management

• Manage the daily operations of the more than 100 - room staff accommodation facility.
• Ensure proper room allocation, occupancy tracking, and accommodation records management.
• Conduct regular inspections of all residential buildings and common areas.
• Monitor accommodation standards and ensure facilities remain clean, safe, and well-maintained.
• Coordinate staff check-in and check-out procedures.
• Maintain accommodation policies and ensure resident compliance.

Facility Management

Oversee the operation and maintenance of

• Staff accommodation rooms
• Staff canteen and dining areas
• Central kitchen
• Laundry facilities
• Gymnasium and fitness areas
• Mosque/prayer facilities
• Salon/barber shop
• Entertainment and recreational areas
• Outdoor common spaces
• Utility services and infrastructure

Employee Welfare and Engagement

• Serve as a key point of contact for employees regarding accommodation-related concerns, facility issues, and general living conditions.
• Promote a respectful, inclusive, safe, and supportive living environment.
• Organize and support employee engagement initiatives, recreational activities, and accommodation community events in coordination with the People Department.
• Gather employee feedback, identify recurring concerns, and recommend practical improvements to enhance employee satisfaction.
• Address accommodation complaints and interpersonal concerns professionally, escalating disciplinary, welfare, or employee relations matters to the People Department when appropriate.
• Promote respect for company property, shared spaces, colleagues, and accommodation rules.

Administration, Compliance, and Cost Control

• Implement accommodation operating procedures, schedules, checklists, and reporting systems.
• Prepare regular reports on occupancy, maintenance, incidents, employee feedback, facility conditions, and operating expenses.
• Monitor supplies, equipment, furniture, linen, cleaning materials, and other accommodation-related assets.
• Ensure proper stock control, responsible resource utilization, and adherence to approved budgets.
• Maintain accurate documentation and ensure compliance with company policies, applicable labour requirements, public health regulations, and occupational health and safety standards.

Main responsibility

· Cleaning Management

· Safety, Security & Compliance

· Employee Restaurant and Kitchen Management

· Maintenance Coordination

· Laundry Management

· Gym and Recreational Facilities

Education

· Bachelor's Degree or Diploma in: Hospitality Management, Hotel Management, Property Management, Business Administration, Facilities Management Or a related field

Experience Requirements

· Minimum 10 years of experience in one or a combination of: Housekeeping Management, Property Management, Accommodation Management, Hospitality Operations, Facilities Management, Operations Management

· Minimum 5 years in a managerial position overseeing large accommodation facilities, staff housing, hotels, camps, or residential properties.

· Experience managing residential accommodation with more than 100 rooms.

· Experience in hospitality, hotels, resorts, camps, or employee housing facilities.

· Experience managing multiple support services such as canteens, laundry, recreation facilities, and housekeeping operations.