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Catalonia Grand ZanzibarZanzibar
Job typeFull-time
EducationNot specified
ExperienceAny
VehicleNot required
Job description
Assist in handling reservation requests under supervision. Update and maintain reservation records accurately. Provide information to guests regarding room types, rates, and availability. Follow standard procedures for cancellations, modifications, and confirmations. Support senior reservation agents with daily administrative tasks. Learn and familiarize with the hotel’s PMS and booking systems
Requirements
Diploma or Certificate equivalent; hospitality reservation training is a plus.
0–1 year experience in reservations or front office is acceptable.
Basic computer skills and willingness to learn reservation systems.
Good communication, attention to detail, and customer service skills.
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