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Catalonia Grand ZanzibarZanzibar
Job typeFull-time
EducationNot specified
ExperienceAny
VehicleNot required
Job description
- Assist in handling reservation requests under supervision.
- Update and maintain reservation records accurately.
- Provide information to guests regarding room types, rates, and availability.
- Follow standard procedures for cancellations, modifications, and confirmations.
- Support senior reservation agents with daily administrative tasks.
- Learn and familiarize with the hotel’s PMS and booking systems
Requirements
- Diploma or Certificate equivalent; hospitality reservation training is a plus.
- 0–1 year experience in reservations or front office is acceptable.
- Basic computer skills and willingness to learn reservation systems.
- Good communication, attention to detail, and customer service skills.
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