Back to Jobs
Browse all
Catalonia Grand ZanzibarZanzibar
Job typeFull-time
EducationNot specified
ExperienceAny
VehicleNot required
Job description
- Handle all reservation requests via phone, email, and online platforms.
- Provide guests with accurate information about room types, rates, and hotel services.
- Ensure correct entry of reservations into the PMS system.
- Assist guests with special requests and preferences.
- Follow up on pending reservations and confirmations.
- Collaborate with front office and sales teams to optimize occupancy.
- Maintain records of cancellations, no-shows, and booking modifications.
Requirements
- Diploma or certificate in Hospitality or related field preferred.
- Minimum 3 years' experience in hotel reservations or front office operations.
- Knowledge of hotel reservation systems (PMS/CRS).
- Excellent communication, customer service, and problem-solving skills.
Similar jobs
Roles with a similar title, location, job type, skill set, or category.
Reservations Manager
Catalonia Grand Zanzibar
Similar role
Same city: Zanzibar
Same job type
Zanzibar, Zanzibar
Full-time
Salary not disclosed
Junior Reservation Agent
Catalonia Grand Zanzibar
Similar role
Same city: Zanzibar
Same job type
Zanzibar, Zanzibar
Full-time
Salary not disclosed
Account Payable Manager
Catalonia Grand Zanzibar
Same city: Zanzibar
Same job type
Same category
Zanzibar, Zanzibar
Full-time
Salary not disclosed
Accommodation Manager - Residential Position
Catalonia Grand Zanzibar
Same city: Zanzibar
Same job type
Same category
Zanzibar, Zanzibar
Full-time
Salary not disclosed
ESG Manager - Environmental, Social and Governance
Catalonia Grand Zanzibar
Same city: Zanzibar
Same job type
Same category
Zanzibar, Zanzibar
Full-time
Salary not disclosed
IT Manager
Catalonia Grand Zanzibar
Same city: Zanzibar
Same job type
Same category
Zanzibar, Zanzibar
Full-time
Salary not disclosed