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Catalonia Grand ZanzibarZanzibar
Job typeFull-time
EducationNot specified
ExperienceAny
VehicleNot required
Job description
- Assist Restaurant Manager in daily operations of the restaurant, ensuring flawless service delivery.
- Supervise and motivate the service team to achieve high guest satisfaction.
- Conduct staff training on service standards, menu knowledge, and upselling.
- Oversee table setups, reservation management, and seating plans.
- Handle guest complaints, special requests, and VIP service with professionalism.
- Monitor hygiene, safety, and cleanliness in all service areas.
- Assist in staff scheduling, shift planning, and performance management.
- Support implementation of promotions, events, and service improvement plans.
- Ensure accurate billing and adherence to all F&B procedures.
Requirements
- Diploma/Degree in Hospitality Management or related field.
- 7+ years F&B service experience in Assistant restaurant manager
- Strong communication, leadership, and teamwork skills.
- Excellent problem-solving abilities and a guest-focused mindset.
- Ability to work under pressure and handle busy operations.
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