Job description

Assist Restaurant Manager in daily operations of the restaurant, ensuring flawless service delivery. Supervise and motivate the service team to achieve high guest satisfaction. Conduct staff training on service standards, menu knowledge, and upselling. Oversee table setups, reservation management, and seating plans. Handle guest complaints, special requests, and VIP service with professionalism. Monitor hygiene, safety, and cleanliness in all service areas. Assist in staff scheduling, shift planning, and performance management. Support implementation of promotions, events, and service improvement plans. Ensure accurate billing and adherence to all F&B procedures.

Requirements

Diploma/Degree in Hospitality Management or related field. 7+ years F&B service experience in Assistant restaurant manager Strong communication, leadership, and teamwork skills. Excellent problem-solving abilities and a guest-focused mindset. Ability to work under pressure and handle busy operations.