Housekeeping Coordinator / Housekeeping Administrator

Administrative Support

• Maintain accurate housekeeping records, including room status reports, inspection logs, and staff attendance.
• Assist in preparing daily, weekly, and monthly housekeeping reports for management.
• Update housekeeping documentation, checklists, and SOPs as required.
• Maintain lost & found records and track retrieval requests.

Scheduling & Coordination

• Assist in creating staff schedules and duty rosters for room attendants, public area attendants, and other housekeeping staff.
• Coordinate room cleaning priorities with Front Office, Housekeeping Supervisors, and other departments.
• Monitor room status reports to ensure timely room readiness and turnover.
• Support coordination of VIP rooms, special setups, and event requirements.

Inventory & Supplies Management

• Monitor inventory of cleaning supplies, guest amenities, linens, and equipment.
• Assist in placing orders and tracking deliveries to ensure adequate stock levels.
• Maintain records of issued and returned housekeeping items.
• Ensure proper storage, handling, and usage of supplies and equipment.

Communication & Liaison

• Act as a point of contact between housekeeping, Front Office, Engineering, and other departments for operational coordination.
• Communicate guest requests, VIP requirements, and special instructions to housekeeping staff.
• Facilitate smooth communication within the housekeeping team.

Reporting & Documentation

• Prepare and submit daily reports on room status, staff attendance, and operational issues.
• Maintain records of inspections, maintenance requests, and housekeeping performance metrics.
• Support management in analyzing data to improve departmental efficiency.

Support Quality & Safety Standards

• Ensure housekeeping procedures comply with hygiene, safety, and hotel standards.
• Assist in monitoring staff adherence to SOPs and housekeeping guidelines.
• Report safety or operational issues to management promptly.