Housekeeping Supervisors (3 Positions)

Job Summary CNS Group is seeking experienced and detail-oriented Housekeeping Supervisors for a luxury hotel in Zanzibar. The role is responsible for supervising housekeeping staff, ensuring high cleanliness standards, monitoring guest room presentation, and supporting smooth daily housekeeping operations within a professional hospitality environment. The ideal candidates should possess strong leadership abilities, organizational skills, and experience in hotel housekeeping operations. Key Responsibilities Prepare and assign daily duties to Housekeeping Attendants, ensuring they are equipped with necessary resources such as keys, linen, guest supplies, and cleaning materials.Supervise housekeeping operations across guest rooms, villas, corridors, and public areas to maintain exceptional cleanliness and presentation standards.Conduct detailed room inspections to ensure compliance with hotel quality assurance procedures and luxury hospitality standards.Monitor room statuses including VIP, DND, Vacant Clean, and Out of Order rooms while coordinating closely with Front Office for smooth room availability updates.Handle guest housekeeping requests, complaints, and service recovery situations professionally to maintain high guest satisfaction levels.Ensure damaged items, maintenance issues, and technical faults are reported promptly to the Engineering Department and followed up effectively.Monitor linen inventory, guest amenities, cleaning supplies, and operational materials to support uninterrupted housekeeping operations.Support training, coaching, and performance monitoring of Housekeeping Attendants on SOPs, hygiene standards, and service excellence.Ensure proper handling and documentation of lost and found items according to hotel operational procedures.Monitor staff attendance, grooming, productivity, and discipline while maintaining operational efficiency during shifts.Prepare housekeeping reports, inspection records, and shift handover updates for management review.Ensure compliance with hotel hygiene, health, safety, and sanitation regulations at all times. Qualifications & Requirements Certificate or Diploma in Hospitality Management, Hotel Management, or related field is an added advantage.Minimum 2–4 years of experience in housekeeping operations within hotels or hospitality environments.Previous supervisory experience in housekeeping is preferred.Experience in luxury hotel operations is an added advantage.Strong understanding of housekeeping procedures and cleanliness standards.Good leadership, communication, and team coordination skills.Strong attention to detail and organizational abilities.Ability to work flexible shifts, weekends, and holidays.Professional attitude and guest service orientation.Proficiency in English communication is required.Candidates from the National College of Tourism (NCT) and other hospitality colleges or institutes are encouraged to apply.Candidates who are proficient in more than one language (multilingual) will have an added advantage. Deadline 31st May 2026 Apply now Refer Share: