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Restaurant Manager

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Catalonia Grand Zanzibar
Restaurant Manager
Catalonia Grand ZanzibarZanzibar
Job typeFull-time
EducationNot specified
ExperienceAny
VehicleNot required

Job description

Oversee daily restaurant operations, ensuring smooth service flows and guest satisfaction. Lead, train, and motivate the service team to deliver exceptional hospitality. Maintain high standards of cleanliness, hygiene, and service presentation. Handle guest inquiries, complaints, and VIP requests professionally. Develop and implement service procedures, SOPs, and promotional activities. Manage staff scheduling, performance, and operational planning. Work closely with the kitchen team to ensure menu consistency and timely service. Monitor revenue, control costs, and support upselling initiatives. Ensure compliance with safety, sanitation, and brand standards.

Requirements

Diploma/Degree in Hospitality Management or related field. Minimum 8+ years of experience in F&B operations, with at least 2 years in a supervisory or managerial position. Strong leadership, communication, and problem-solving skills. Restaurant operations management Staff supervision and team development Guest service excellence & complaint resolution Revenue management and upselling strategies SOP implementation & quality assurance Reservation & seating coordination Hygiene, safety, and compliance management

About the company

Catalonia Grand Zanzibar

Catalonia Grand Zanzibar

Hotel

LocationZanzibar
View company profile

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