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Catalonia Grand ZanzibarZanzibar
Job typeFull-time
EducationNot specified
ExperienceAny
VehicleNot required
Job description
- Assist in managing daily F&B operations across all outlets and functions.
- Supervise and motivate staff to deliver exceptional guest service.
- Support implementation of SOPs, hygiene, and safety standards.
- Monitor inventory, stock control, and requisitions.
- Assist with budgeting, cost control, and revenue optimization.
- Handle guest complaints and ensure service recovery when needed.
- Coordinate between kitchen, bar, and service teams for smooth operations.
- Support training and development programs for F&B staff.
- Assist in planning and executing promotions, events, and special functions.
- Prepare operational and performance reports for management review.
Requirements
- Diploma/Degree in Hospitality Management or related field.
- 10+ years of experience in F&B operations, including supervisory roles.
- Strong leadership, organizational, and communication skills.
- Staff training, development, and team motivation
- Guest service excellence and complaint resolution
- Operational planning, scheduling, and coordination
- Budgeting, cost control, and revenue optimization
- Implementation of SOPs, hygiene, and safety standards
- Communication and coordination with kitchen, bar, and service teams
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