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Catalonia Grand ZanzibarZanzibar
Job typeFull-time
EducationNot specified
ExperienceAny
VehicleNot required
Job description
- Assisting in creating and writing food and Beverage SOPs, Sequence of service and policies guiding food and beverage operation
- Conducting training programs for waiters, bartenders, chefs, and supervisory staff
- Service standards, SOPs, and operational procedures implementation
- Train food and Beverage employee on Upselling techniques and guest service excellence
- Coaching on hygiene, safety, and compliance standards
- Staff performance evaluation and skill development
- Menu knowledge, wine & beverage education, and mixology training
- Mentoring, counselling and motivating teams for operational efficiency
Requirements
- Diploma or Degree in Food and Beverage operation, Hospitality Management
- 8+ experience in food and beverage operation in all section Bar operation, restaurant operation and Room service operation
- Experience in Employees training and development in F&B operations
- Creating and Implementation of service standards and SOPs
- Training on Food and Beverage sequence of Service
- Guest service excellence and upselling techniques
- Coaching on hygiene, safety, and compliance
- Menu knowledge, wine, and beverage training
- Performance evaluation and team motivation
- Designing training materials and conducting workshops
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