Laundry Vallet

Receive, check, and record all guest laundry, dry-cleaning, and pressing items.Ensure all items are properly tagged, sorted, and processed according to fabric type and guest instructions.Inspect clothing for stains, damages, and special care requirements before processing.Communicate with guests regarding special handling, delays, or garment issues when required.Ensure prompt and accurate delivery of cleaned items to guest rooms.Operate laundry machines safely and efficiently, including washing, drying, and pressing equipment.Follow hotel standards for stain removal, garment care, and fabric handling.Ensure proper folding, packaging, and presentation of finished items.Maintain cleanliness and organization of the valet and laundry areas.Maintain logs for laundry received, processed, and delivered.Track guest charges accurately and communicate billing to the front office or cashier.Report lost, damaged, or missing items immediately to the Laundry Supervisor.Provide friendly, discreet, and professional service to all guests.Handle guest requests, complaints, and concerns promptly and courteously.Maintain confidentiality and respect for guest property at all times.

Previous experience in hotel laundry operations or similar role preferred.Knowledge of garment care, fabrics, and laundry equipment operation.Strong attention to detail and organizational skills.Ability to work in a fast-paced environment with minimal supervision.Good communication and customer service skills.Physically fit to lift, carry, and stand for extended periods.