Maintenance Manager

Oversee all maintenance, repair, and engineering operations across the resort to ensure safety, reliability, and efficiency. Develop and implement the preventive maintenance program with a monthly completion rate target of at least 90%. Prepare and manage the engineering department’s annual budget with variance not exceeding ±5%. Monitor utility consumption and implement energy-saving initiatives to achieve 5% year-on-year reduction. Supervise and appraise all technical team members, ensuring timely performance reviews and competency development. Conduct regular safety audits and ensure zero tolerance for OSHA violations. Liaise with local authorities (OSHA, Fire Department, ZURA) for compliance inspections and permits. Oversee major renovation and repair projects to ensure timely completion within budget. Ensure all maintenance requests from departments and guests are responded to within 15 minutes and completed within 24 hours. Generate weekly maintenance KPI reports and submit to the General Manager. Lead emergency response for technical incidents (fire, power failure, water system breakdown). Drive continuous improvement in equipment performance to maintain >95% operational uptime.