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Catalonia Grand ZanzibarZanzibar
Job typeFull-time
EducationNot specified
ExperienceAny
VehicleNot required
Job description
Cleaning & Maintenance
- Clean and maintain public areas including lobby, corridors, restrooms, lounges, elevators, and staircases.
- Dust, sweep, mop, vacuum, and polish surfaces, furniture, and fixtures.
- Empty trash receptacles and dispose of waste according to hotel procedures.
- Replenish amenities and supplies in public restrooms and common areas.
- Report broken, damaged, or malfunctioning items to the supervisor or maintenance team.
Guest Service
- Maintain a neat and professional appearance while performing duties.
- Respond courteously to guest inquiries or requests within the scope of responsibilities.
- Ensure all public areas are presentable and welcoming to guests at all times.
Safety & Compliance
- Follow hotel health, safety, and hygiene standards at all times.
- Use cleaning chemicals, tools, and equipment according to safety guidelines.
- Report any hazards, spills, or unsafe conditions immediately to prevent accidents.
Coordination & Reporting
- Coordinate with Housekeeping Supervisors regarding cleaning schedules, high-traffic areas, and VIP preparations.
- Maintain logs or checklists for daily cleaning tasks and inspections.
- Report any guest feedback or concerns related to public area cleanliness to the supervisor.
Equipment & Inventory Management
- Maintain proper care and storage of cleaning equipment and supplies.
- Notify supervisors of low stock or malfunctioning equipment.
- Ensure efficient and responsible use of cleaning chemicals and materials.
Requirements
- Certificate of hotel Management or housekeeping training is an advantage.
- 1–2 years of experience in housekeeping, janitorial, or public area cleaning is preferred.
- Knowledge of cleaning methods, chemicals, and equipment.
- Ability to stand for long periods and perform physically demanding tasks.
- Attention to detail and reliability.
- Ability to work flexible hours, including weekends and holidays.
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