Sales Executive

Sales Strategy & Business Development

• Proactive Sales: Actively solicit new accounts and market segments through direct sales calls, cold calls, networking events, trade shows, and online platforms.
• Market Penetration: Develop and implement effective sales action plans to penetrate target markets and increase market share.
• Site Inspections: Conduct professional and engaging site inspections and presentations for prospective clients, effectively showcasing the hotel’s facilities and services.
• Proposal Management: Create compelling, customized proposals and contracts that align with client needs and hotel profitability guidelines.
• Rate Negotiation: Negotiate and close sales contracts, ensuring all terms and conditions are clearly defined and profitable for the hotel.

Account Management & Client Relations

• Key Account Maintenance: Nurture and maintain strong, long-term relationships with existing corporate and group clients to ensure repeat business and customer loyalty.
• Client Entertainment: Coordinate and host client events, meals, and familiarization trips as needed to build rapport and goodwill.
• Service Excellence: Act as a key liaison between the client and the hotel operations team to ensure a seamless and high-quality guest experience.

Administration & Reporting

• CRM Management: Maintain accurate, up-to-date records of all sales activities, client communication, and account details in the Sales CRM system (e.g., Delphi, Salesforce).
• Forecasting & Budgeting: Director of Commercial in preparing monthly and quarterly sales forecasts, annual budgets, and market segment performance reports.
• Market Intelligence: Continuously monitor local competitor activities, pricing strategies, and industry trends, providing regular updates to the Revenue Management and Sales team.