Security Officer

1Patrols and Monitoring Conduct regular internal and external patrols across all hotel areas. Monitor entrances, exits, restricted zones, and high‑risk areas. Ensure all safety equipment and emergency exits are functioning properly. 2. Incident Response Respond promptly to emergencies, accidents, alarms, or suspicious activities. Assist guests and employees in any safety‑related situation. Provide first response support until specialized assistance arrives (medical, police, fire department). 3. Compliance and Safety Control Enforce hotel security policies, procedures, and regulations. Operate and monitor CCTV systems, radios, and communication equipment. Report any maintenance or safety hazards identified during patrols. 4. Documentation & Reporting Complete incident reports, logbook entries, and daily activity reports. Communicate relevant security findings to the Security Supervisor. Maintain accurate records of key control, visitor logs, and access authorizations. 5. Guest Service & Interaction Provide assistance and guidance to guests in a courteous and professional manner. Support the hotel’s customer service standards while maintaining vigilance. Handle guest concerns related to safety with confidentiality and discretion.