Security Supervisor

1. Operational Supervision Supervise the security guards during daily and night shifts. Coordinate internal and external patrols throughout the hotel to prevent incidents. Monitor access points, doors, sensitive areas, storage rooms, and the hotel perimeter. Review control logs, shift reports, and security records. 2. Guest and Employee Protection Ensure a secure environment for guests and staff in all hotel areas. Respond immediately to emergencies, accidents, thefts, or any risk situations. Support guest assistance protocols in sensitive situations (PMSR – Protection, Management, Safety & Response). 3. Compliance and Control Ensure that all hotel security policies and procedures are strictly followed. Supervise the functioning and maintenance of security equipment: CCTV systems, radios, alarms, detectors, and access control systems. Verify the correct use of uniforms, equipment, and conduct from the security team. 4. Administrative Management Prepare daily reports, incident reports, and event logs. Maintain the hotel’s risk assessment updated and participate in internal audits. Coordinate team training in first aid, emergency response, evacuation, crisis management, and fire prevention. Assist in internal investigations related to incidents or losses. 5. Interdepartmental Coordination Work closely with Front Office, Maintenance, Housekeeping, and Human Resources. Participate in operational meetings and report relevant findings to the Security Manager. Coordinate with local authorities when required (police, medical services, fire department).