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Catalonia Grand ZanzibarZanzibar

Job typeFull-time

EducationNot specified

ExperienceAny

VehicleNot required

Job description

Oversee daily store operations, ensuring efficiency, productivity, and excellent customer service.
Manage, mentor, and supervise store staff, including scheduling, training, and performance evaluations.
Monitor and control inventory, ensuring proper stock levels and accurate record-keeping.
Coordinate with suppliers for timely procurement, deliveries, and stock replenishment.
Implement and enforce store policies, procedures, and compliance with safety and regulatory standards.
Analyze sales performance, prepare reports, and develop strategies to achieve revenue targets.
Handle customer complaints and feedback professionally to ensure satisfaction.
Maintain cleanliness, organization, and presentation of the store.
Assist in budgeting, cost control, and financial reporting for the store.
Stay updated on market trends, competitor activities, and industry best practices.
Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits etc
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build career paths

Requirements

Bachelor’s degree in business administration, Hospitality, Retail Management, or related field.
Minimum 7+ years of experience in store or inventory management, preferably in a hospitality, retail, or food & beverage environment.
Strong leadership, organizational, and problem-solving skills.
Excellent communication and interpersonal abilities.
Knowledge of inventory management systems, SAP systems, and basic financial reporting.
Customer-focused with a professional and approachable demeanor

About the company

Catalonia Grand Zanzibar

Hotel

LocationZanzibar

View company profile

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Catalonia Grand ZanzibarZanzibar

Job typeFull-time

EducationNot specified

ExperienceAny

VehicleNot required

Job description

Oversee daily store operations, ensuring efficiency, productivity, and excellent customer service.
Manage, mentor, and supervise store staff, including scheduling, training, and performance evaluations.
Monitor and control inventory, ensuring proper stock levels and accurate record-keeping.
Coordinate with suppliers for timely procurement, deliveries, and stock replenishment.
Implement and enforce store policies, procedures, and compliance with safety and regulatory standards.
Analyze sales performance, prepare reports, and develop strategies to achieve revenue targets.
Handle customer complaints and feedback professionally to ensure satisfaction.
Maintain cleanliness, organization, and presentation of the store.
Assist in budgeting, cost control, and financial reporting for the store.
Stay updated on market trends, competitor activities, and industry best practices.
Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits etc
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build career paths

Requirements

Bachelor’s degree in business administration, Hospitality, Retail Management, or related field.
Minimum 7+ years of experience in store or inventory management, preferably in a hospitality, retail, or food & beverage environment.
Strong leadership, organizational, and problem-solving skills.
Excellent communication and interpersonal abilities.
Knowledge of inventory management systems, SAP systems, and basic financial reporting.
Customer-focused with a professional and approachable demeanor