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Catalonia Grand ZanzibarZanzibar
Job typeFull-time
EducationNot specified
ExperienceAny
VehicleNot required
Job description
- Provide the perfect service experience for restaurant patrons
- Ensure the guest feels important and welcome in the restaurant
- Ensure hot food is hot and cold food is cold
- Adhere to timing standards for products and services
- Look for ways to consolidate service and increase table turns
- Present menu, answer questions, and make menu recommendations
- Serve customers in an accommodating manner
- Must know all food, liquor, beer, wine, and retail offered
- Apply positive suggestive sales approach to guide guests
- Pre-bus tables, maintain table cleanliness, bus tables, and remove dirty plates
- Look for ways to avoid waste and limit costs
- Assist in keeping the restaurant clean and safe
- Provide responsible service of alcoholic beverages
- Deliver food and beverages to any table as needed
- Must follow all cash handling policies and procedures
- Report to property on time and in proper uniform
- Process payments of food and drink orders with the cash register
- Coordinate with kitchen staff to deliver accurate food orders
Requirements
- Diploma in Hospitality Management or equivalent.
- 4+ years of F&B service experience; supervisory experience preferred.
- Strong leadership, communication, and organizational skills.
- Excellent customer service and problem-solving abilities.
- Ability to lead a team and maintain high service standards.
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