Laundry Supervisor

Operations & Workflow Management

• Supervise day-to-day laundry operations including washing, drying, ironing, folding, and delivery.
• Allocate tasks and ensure staff work efficiently to meet departmental demands.
• Ensure all linens and uniforms are processed according to fabric type and hotel standards.
• Monitor laundry workflow to prevent delays and bottlenecks.

Staff Supervision & Training

• Supervise laundry attendants, pressers, washers, and runners.
• Train staff on correct machine operation, safety procedures, and fabric-handling techniques.
• Conduct daily briefings and communicate operational priorities.
• Assist in performance evaluations and staff development.

Quality Control

• Inspect processed laundry items for cleanliness, stains, and proper finishing.
• Ensure high standards of linen presentation and hygiene.
• Address guest or internal service departments on any laundry-related concerns.

Equipment & Safety

• Monitor proper usage of laundry machinery and equipment.
• Report any malfunctions to the Laundry Manager or Engineering team.
• Ensure safety protocols are followed when handling chemicals or equipment.
• Maintain cleanliness and organization of the laundry area.

Inventory & Stock Control

• Monitor stock levels of detergents, chemicals, and supplies.
• Report shortages and assist with ordering requests.
• Track linen movement, losses, and damaged items.

Coordination & Documentation

• Coordinate linen deliveries to Housekeeping, F&B, Spa, and other departments.
• Maintain daily production logs, machine usage records, and quality che
• Assist in implementing laundry SOPs and ensuring compliance.